Tenant resources
Massachusetts
Curated renter-help organizations serving Massachusetts. All listings are free to contact. Always verify current hours and eligibility directly with the organization.
Attorney General — Consumer Protection
State-level consumer protection offices that handle landlord-tenant complaints and rental scams.
- Massachusetts Attorney General's Guide to Landlord and Tenant Rights
Contact: Consumer Hotline (617) 727-8400
AGO media line (617) 727-2543 also available
211 / United Way
Statewide referral lines for emergency rental assistance and housing programs.
- Mass 211 (Housing/Shelter)
Contact: Dial/text 211, or 1-877-211-MASS (6277)
Statewide, 24/7
HUD-Approved Housing Counseling
Federally-approved nonprofit agencies offering free or low-cost housing counseling.
- Action for Boston Community Development (ABCD) - Housing Counseling Services
Contact: abcdconnect@bostonabcd.org / 617-348-6329
Serves Boston, Malden, Medford, Everett - not all of MA
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